Your Healthcare Operations, Unified
See how Routina connects intake, scheduling, routing, fulfillment, and back-office workflows into one AI-driven operating system.
Patient Experience
AI Greetings and Support
AI Intake and Triage
AI Scheduler
AI Reminders
AI Customer Success
Sentiment Analysis
And much more
Operations and Routing
Routing and logistics
Agent Apps
Custom Validations
Client Booking Page
AI Dispatch Assistant
SLA monitoring agent
And much more
Back-Office
Custom Services and Pricing
Invoicing and Payments
Payables and Payouts
Inventory Tracker
Agent Onboarding
Business Intelligence
And much more
From fragmented systems to unified operations, better patient outcomes, complete business visibility.
See Each Module in Action
From AI-powered intake to automated billing, explore how each layer of Routina works together to keep your operations running smoothly.
Customer Center
AI agents manage incoming requests, order collection, intake triage, and customer support—standardizing how work enters your operation while reducing manual coordination.
Scheduling & Order Management
Intelligent scheduling matches patient needs with caregiver availability, skills, and location. Automatically handles changes, cancellations, and coverage gaps in real-time.
Routing & Logistics
AI-powered routing optimizes caregiver routes for efficiency while maintaining care quality. Live tracking, proof of visit, and exception handling keep operations moving smoothly.
Pricing & Invoicing
Automated billing captures every visit, applies correct rates, and generates invoices tied to proof of service. Streamlines receivables while ensuring accurate reimbursement.
Business Intelligence
AI-powered insights surface patterns in operations, identify bottlenecks, and recommend improvements. Turn operational data into strategic decisions that drive growth.
Explore the Full Platform
From AI-powered intake to automated billing, every module works together to keep your operations running smoothly. Click any feature to learn more.
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Client Management
Intake, communication, portals, and experience layers for clients and patients.
Operations Management
Dispatch control, routing, driver execution, and exception recovery.
Business Improvement
Pricing, billing, payouts, and insight layers that support scale.
INTEGRATIONS & PARTNERS
Use Routina with your team or partner fleets
Run internal routes and partner capacity in the same workflow, with shared SLAs and a single audit trail for every case.
Invite partner fleets to receive routes, updates, and proof requirements
Track performance by partner, region, and SLA
Standardize confirmation with timestamped proof of delivery
Request coverage → Assign→ Coordinate → Confirm → Close with proof and reporting
AI AT WORK
Automate the work that breaks continuity
Routina does not replace your team. It automates repetitive coordination work so dispatchers, drivers, and coordinators stay focused on decisions, not clicking through screens.
AI backed accuracy
Automation at scale
Validate addresses before the day starts
Flag cases at risk of missing their window
Monitor SLA thresholds in real time
Send reminders and updates automatically
Suggest re-routing or rescheduling when a stop fails
Record every action in an audit trail without extra work
IMPLEMENTATION AND SUPPORT
Go from demo to live pilot in days
Start with CSV import and a lightweight workflow. Prove impact on escalations, missed windows, and time-to-resolution before expanding.
CSV import and API options for fast data loading
Pilot playbooks for regional couriers and 3PLs
Bilingual EN/ES support where needed
FAQ
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Quotes are tailored to your operations. The main cost drivers are monthly order volume, coverage regions and service windows, integrations (EHR/ERP/commerce/finance), and compliance requirements (BAA, audits). Email/SMS is billed by usage per provider.
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Routina pricing reflects your operational scope. Communication costs (email/SMS) are usage‑based. Driver Network services are quoted based on coverage and SLAs.
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Yes. Flexio supports HIPAA requirements and we sign a BAA when required. We can share a compliance pack on request.
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We run a SOC 2 program and align controls to your policies. Controls include access management and audit logging, encryption in transit and at rest, secure hosting and backups, incident response, and data retention and deletion procedures. Ask us for the compliance pack to review details.
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We connect to EHR and order systems, Shopify, QuickBooks, and build custom integrations on request. Tell us what you use and we will advise the best path.
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We support standard APIs and secure file drops. We also build custom connectors when needed. Our team scopes the integration with you during onboarding.
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We supports regional courier and 3PL ops, field tech and POS service routes, lab and sample transport, and healthcare-adjacent deliveries.
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Yes. Many customers run the platform and tap the network for overflow and specialty runs.
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Regional coverage with expansion on request.
See Routina run on your workflow
In a live demo, we do more than show screens. We walk through a real day in your operation, what breaks, and how Routina keeps cases moving with a clear audit trail.