We built Routina from inside operations.

Routina was built by operators who spent years running healthcare logistics across Puerto Rico — coordinating pharmacies, EHRs, dispatch software, payer systems, and customer communication channels, all at hospital-grade reliability.

After serving customers like Baxter, Smith & Nephew, MMM, and Puerto Rico's largest pharmacy and home care networks, we hit a ceiling that's familiar to every operator: the systems didn't talk to each other. Phone calls, spreadsheets, and tribal knowledge held the operation together — and every new customer added more glue work, not more revenue.

So we built our own AI tools to coordinate across the stack. They worked better than we expected. We hardened the platform for healthcare-grade compliance and made it available to other operators.

That platform is Routina. It's middleware for AI teammates. It runs on top of the systems you already use — no migration, no lock-in. It's healthcare-native by design, but the architecture works wherever multi-step coordination is the bottleneck. Every workflow you'd deploy at your operation has been pressure-tested against a real operation first.