PRODUCTS → DRIVER MANAGEMENT (DMS)

The drivers behind every delivery, ready and accounted for.

Driver Management (DMS) runs the people and vehicles that carry your healthcare deliveries, employed fleet and on-demand contractors alike. It recruits and credentials drivers, matches them to the day's routes, watches every route while it runs, and validates proof of delivery before a stop closes. LOMS decides what moves and for whom. DMS makes sure a qualified driver moves it.

Book a demo See LOMS

WHO IT'S FOR

Built for healthcare couriers and 3PLs that run mixed fleets.

Monday volume doubles and three drivers call out. Contractors get recruited through a WhatsApp group. Nobody notices an insurance policy expired until the driver is already on the road with a controlled-substance delivery. Dispatchers phone drivers to ask where they are, and a blurry photo with no signature turns into a disputed invoice a month later.

DMS was built inside Flexio, a working healthcare logistics operation, to run its own driver network, then packaged for any healthcare courier, 3PL or in-house delivery team. It picks up where LOMS hands off and runs on the Routina AI Enablement Engine, so agents work the roster alongside your dispatchers.

CAPABILITIES

Six things the app handles for you.

Fleet and driver management

Staff drivers, contractors and vehicles in one roster: availability, home zone, vehicle type and capacity, and qualifications such as cold chain, controlled substances or specimen handling.

On-demand contractor recruitment

When routed volume outgrows the roster, open routes go to a pool of qualified contractors who accept from their phone. Agents screen new applicants, collect documents and book onboarding, so capacity follows volume instead of headcount.

Credentials and compliance

Licenses, insurance, vehicle documents, background checks and HIPAA or chain-of-custody training tracked with expiration alerts. A driver whose documents lapse stops receiving routes until they're renewed.

Active monitoring

Every route watched while it runs: location, stop progress, idle time and route deviations. Late stops and exceptions reach dispatch before the client calls, and status flows back to LOMS.

Proof of delivery and validations

Photo, signature, timestamp and GPS for every stop, plus ID checks where the delivery requires one. Agents validate each POD against the stop's geofence and requirements, and an incomplete one goes back to the driver while they're still at the door.

Driver pay

Pay calculated from completed, validated stops, with mileage and adjustments included. Payouts batched for approval, with a statement every driver can see.

DMS + LOMS

LOMS runs the orders. DMS runs the drivers.

The two apps meet at dispatch. LOMS hands over routed orders; DMS hands back live status and validated proof of delivery, so client invoicing and support always read from what actually happened on the road.

Last-Mile Order Management (LOMS)

What moves, for whom, at what price

  • Client setup, contracts and pricing rules
  • Order intake from API, email and manual entry
  • Routing and shared zones
  • Client invoicing and support

Driver Management (DMS)

Who moves it, and proof that they did

  • Driver roster, vehicles and contractor recruitment
  • Credentials and compliance
  • Live route monitoring and exceptions
  • Validated proof of delivery and driver pay

Already run a TMS? DMS can work alongside it, adding contractor capacity, credential checks and POD validation without replacing your dispatch tools.

IN PRACTICE

A day of drivers, start to finish.

AGENTS INCLUDED
Capacity Planner Driver Recruiter Compliance Monitor Route Monitor POD Validator
LIVE Delivery day · staff fleet + on-demand contractors
1
Capacity Planner
The evening before, reads tomorrow's routed volume from LOMS and compares it with confirmed drivers. Finds six routes in the north zone with nobody assigned, two of them needing cold-chain vehicles.
LOMS, driver roster
2
Driver Recruiter
Offers the open routes to qualified contractors nearby. Five accept from their phone. A new applicant is screened, uploads documents and is booked for onboarding.
Driver app, WhatsApp, SMS
3
Compliance Monitor
Checks every assigned driver's license, insurance and training before routes go out. One insurance policy expired overnight: that driver is held and the route is re-offered.
Driver records, background screening
4
Route Monitor
Watches every route as it runs. A stop is trending 40 minutes late: dispatch is alerted with options, and the new ETA flows back to LOMS so support can answer the client.
Driver app GPS, LOMS
5
POD Validator
Checks each proof of delivery against the stop: photo, signature, geofence and timestamp. A missing signature goes back to the driver while they're still at the address; validated stops close and count toward driver pay.
Driver app, LOMS
RESULT
Every route covered by a qualified driver, every stop watched while it runs, and every delivery closed with proof that holds up, handed back to LOMS for invoicing and client support.

INTEGRATIONS

Connects to the systems you already run.

LOMS

Routed orders in; live status and validated POD back.

TMS Platforms

Works alongside your existing dispatch and routing.

Driver Apps & Telematics

Location, stop status and POD capture.

Background Screening

Screening results attached to the driver record.

Temperature Loggers

Cold-chain readings attached to the route.

WhatsApp & SMS

Route offers, recruiting and driver updates in EN/ES.

Don't see your system? We add new integrations in weeks, not quarters.

GET STARTED

See tomorrow's routes fully covered.

Book a 30-minute working session. Bring your driver roster and a week of routes, and we'll show you where DMS would close the gaps.

Book a demo See LOMS