Complex multi-system operations where AI agents collaborate across the tools you already use. Pick the industry closest to yours — or tell us about a fragmented operation we haven't covered yet.
INDUSTRIES WE COVER
Each industry has its own deep destination page with sub-verticals, agents, integrations, workflows, and customer profiles. Click through to whichever matches your operation.
Home health, personal care, and remote patient monitoring agencies. Referral intake, nurse scheduling and dispatch, overnight RPM, documentation, and family updates — plus an on-demand nurse network.
Health plans and benefits brokers. Member outreach, care plan tracking, prior authorization intake, eligibility, and open enrollment — with every coverage decision left to your clinicians.
Specialty and retail pharmacies. Refill coordination, prior auth, eligibility, adherence outreach, and prescription delivery — built inside the operation that delivers for the island's largest specialty pharmacies.
Clinical, reference, and specialty labs. Requisition intake, eligibility, prior auth, patient scheduling, results status, and specimen pickup with chain of custody.
Pharmaceutical, medical device, and medical supply distributors. Order intake, supply-chain visibility, customs, delivery, and customer support — built inside the operation that delivers for Baxter and Smith & Nephew.
3PLs, couriers, and last-mile carriers. Order intake, dispatch, routing, driver networks, proof of delivery, pricing, and invoicing. Built inside Flexio's 3PL and extended through the ARK Logistics (Grupo Rizek) partnership.
Malls, mixed-use destinations, office campuses, and multi-location operators. Leasing, billing and CAM, work orders, security, property intelligence, and an on-demand technician and vendor network.
DON'T SEE YOURS?
Routina has been deployed at logistics operations, manufacturing teams, and field service organizations outside healthcare. If your operation is multi-step, multi-system, and multi-person — Routina probably works for you. Tell us what you're running.
Compliance & security
Routina's compliance posture wasn't bolted on after the platform was built. It was the first design constraint. Every feature is built with HIPAA, BAA workflows, and audit-trail requirements as defaults — not options.
Encrypted at rest and in transit. PHI handling reviewed by compliance counsel. Standard BAA on every tier; custom BAA on Enterprise.
Every agent action is logged — inputs, reasoning, output, timestamp, override. Exportable to your auditor. 7-year retention standard.
Granular permissions per user, per agent, per integration. Advanced RBAC on Scale and Enterprise. SAML SSO and SCIM provisioning available.
Security packets available on request. SOC 2 Type II in progress. VPC peering and dedicated infrastructure available on Enterprise.
Book a 30-minute working session. We'll map your stack, identify the first two teammates to deploy, and show you Routina running against real operations.
HIPAA-compliant · BAA available · Built in Puerto Rico
Notify the team of your needs.
HIPAA-compliant · BAA available · Built in Puerto Rico